General Terms and Conditions (GTC)
1. General
Status of the GTC: May 24, 2026
1.1. These General Terms and Conditions („GTC“) apply to orders, sales, and deliveries of products („Products“) offered and distributed in this webshop („Webshop“) via the website store.wmbauer.net.
1.2. The contractual languages are German and English. In the event of contradictions between the German and the English version, the German version shall prevail.
2. Scope of Application
2.1. These GTC apply if the buyer is a consumer within the meaning of § 1 KSchG (Austrian Consumer Protection Act) („Customer“).
3. Amendments to the GTC
3.1. The provider reserves the right to amend these GTC. For the sale of products, the GTC valid at the time the purchase contract is concluded shall apply.
4. Customer Account
4.1. To order products, the customer may create a customer account in the webshop. Creating a customer account requires the customer to provide certain information. Ordering is also possible without a customer account.
5. Order, Order Confirmation, Shipping Confirmation
5.1. The ordering process consists of the following steps:
- Selection of the desired goods
- Placing the goods into the shopping cart
- Entering personal data
- Selection of the payment method and delivery method
- Review and, if necessary, correction of the order
- Binding submission of the order by clicking on „place binding order“ (or equivalent binding phrasing)
5.2. The products and price indications illustrated in the webshop constitute an invitation to the customer to submit a binding offer to purchase the products to the provider („Order“). By clicking the button with the text „place binding order“, or any other equivalent formulation, the customer submits a binding order to the provider. Illustrations and drawings of the goods are approximate values only, unless they are explicitly stated as fixed values for the product. Minor and objectively justified changes are accepted by the customer.
5.3. The provider will immediately send a confirmation to the email address provided by the customer stating that the order has been received by the provider („Order Confirmation“). This order confirmation does not constitute acceptance of the customer’s order, but merely confirms receipt of the order by the provider.
5.4. Acceptance occurs at different times and in different forms, depending on the selected payment method:
- By transmission of an order confirmation via email, whereby the time of receipt of the order confirmation by the customer is decisive.
- By providing the digital products immediately after payment via a download link in the webshop interface and/or by sending a confirmation email containing the digital download link.
5.5. The customer must ensure that all information provided in the context of an order, in particular the data necessary for delivery/email transmission, is accurate, correct, and up to date. The customer must immediately notify the provider of any changes to this information.
5.6. The provider transmits an electronic invoice to the customer after the conclusion of the contract. The customer agrees to receive an electronic invoice.
6. Payment Terms
6.1. All prices stated are total prices in Euro. Due to the Austrian small business regulation (Kleinunternehmerregelung according to § 6 Abs. 1 Z 27 UStG), no value-added tax (VAT) is charged or displayed.
6.2. Payment in the webshop can be made using the following payment methods: Credit Card, Advance Payment, Klarna, Apple Pay, PayPal, Sofortüberweisung (Instant Transfer), Google Pay.
6.3. Since the products are delivered exclusively via digital download, no shipping or delivery costs apply.
7. Shipping
7.1. The products are delivered exclusively in digital form (e.g., as a PDF download).
7.2. Digital products are made available immediately after the successful completion of the payment process and the conclusion of the contract by providing a download link.
8. Retention of Rights
8.1. The provider retains all intellectual property rights and ownership of the products until full payment of the purchase price by the customer has been received.
9. Delay of the Provider
9.1. If the provider defaults on its performance, the customer must first request the provider to perform within a reasonable grace period of two weeks. If the provider does not perform within this period, the customer may withdraw from the contract or continue to demand performance.
10. Warranty
10.1. W.M. Bauer provides a warranty within the framework of statutory provisions. In the event of complaints, please contact office@wmbauer.net.
11. Liability and Damages
11.1. The provider’s liability for damages caused by slight negligence, except for personal injury and primary contractual obligations, is excluded. Liability is also excluded for pure financial loss, loss of profit, third-party damages, indirect damages, and consequential damages. Liability-limiting or liability-excluding provisions of this Section 11 do not apply if and to the extent that gross negligence or intent exists on the part of the provider.
12. General Provisions
12.1. Unless Austrian law applies automatically due to the orientation of this webshop towards Austria, the exclusive applicability of Austrian law under the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG) is agreed.
12.2. For consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the state in which the consumer has their habitual residence.
12.3. The customer may only offset claims against claims of the provider if the claims are legally connected with the provider’s claims, have been recognized, or have been legally established by a court.
12.4. The customer is obliged to notify the provider of any changes to their address or email address. If the customer fails to notify a change of address/email, a declaration sent by the provider to the last address/email address communicated by the customer shall nevertheless be deemed received.
Right of Withdrawal (Cancellation Policy)
Exclusion of the Right of Withdrawal for Digital Contents
The right of withdrawal (right of cancellation) does not apply to contracts for the delivery of digital content not supplied on a tangible medium (e.g., sheet music PDFs as download).
Before purchasing, the customer expressly agrees that the execution of the contract (provision of the download) will begin before the expiry of the statutory fourteen-day withdrawal period. The customer acknowledges that by giving this consent, they lose their right of withdrawal.
A model withdrawal form is therefore not provided, as no right of withdrawal exists.
